Return Policy – Marvelous Nutrition

Última actualización: 24 de diciembre de 2025

En Maravilloso Nutrición, customer satisfaction and product safety are very important to us. Due to the nature of nutritional and health supplements, we follow strict hygiene and safety standards.

No Return Policy

We do not accept returns or exchanges on any products once they have been delivered.

This policy is in place because our products are consumable items, and for health, safety, and hygiene reasons, returned supplements cannot be resold.

Exceptions – When Returns or Refunds May Be Accepted

We may accept a return or provide a refund only in the following situations:

You received a damaged product
You received an incorrect product
The product was expired at the time of delivery

In such cases, you must contact us within 48 hours of receiving your order.

Conditions for Approval

To be eligible for a return or refund under the exceptions above:

The product must be unused and unopened
Original packaging must be intact
Clear photos or videos must be provided as proof

Once approved, we will offer either a replacement or a refund, depending on the situation.

Non-Refundable Situations

Refunds or returns will not be provided in the following cases:

Change of mind after delivery
Incorrect product ordered by the customer
Opened or used products
Delivery delays caused by courier or incorrect address provided by the customer

Refund Processing

If a refund is approved, it will be processed to the original payment method within 5–10 días hábiles, depending on your bank or payment provider.